Our return policy spans a duration of 15 days. Should 15 days have elapsed since your purchase, we regret to inform you that we cannot offer a refund. For your item to be eligible for return, it must remain unused and in the same condition as received. The original packaging must also be retained. To facilitate your return process, a receipt or proof of purchase is required.


Non-returnable items:

Items deemed non-returnable encompass gift cards, jewelry, and intimate sets unless they are defective or faulty.


Refunds (if applicable):

Upon receiving and inspecting your return, an email will be dispatched to notify you of the reception of your returned item. Subsequently, you will be informed of the approval or denial of your refund request. In cases of approval, your refund will be initiated, and a credit will be automatically applied to your credit card or original mode of payment within a specified period. Notably, shipping costs are non-refundable. Should a refund be issued, the shipping cost will be deducted from the refund amount.


Late or missing refunds (if applicable):

In the event that a refund has not materialized, kindly double-check your bank account. Subsequently, contact your credit card company, as it might take time for the refund to be officially processed. Following this, liaise with your bank, considering that processing times can vary. Should these steps be undertaken and a refund still remains elusive, please reach out to us at


Sale items (if applicable):

Refunds are applicable solely to regular-priced and sale items. Regrettably, clearance items are exempt from the refund policy.



We are regrettably unable to facilitate exchanges. You may return the item to us and subsequently place a new order to obtain the desired item.



To initiate the return of your product, please forward it to:

AGNES + AMALIE - 2414 Artesia Blvd, Redondo Beach, CA 90278

The responsibility for bearing the shipping costs for returning the item rests with you. For items exceeding a value of $75, it is advisable to consider utilizing a trackable shipping service or obtaining shipping insurance. The receiving of your returned item is not guaranteed, and as such, precautions should be taken.

Use coupon code WELCOME10 for 10% off your first order.


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