Shipping Policy

We are thrilled to offer delivery to all 50 U.S. states, encompassing even Alaska and Hawaii. Our team efficiently packs and ships orders on weekdays exclusively. Typically, orders are dispatched within 24 hours from the date of purchase. Orders placed over weekends and select holidays will be processed on the subsequent business day.

Please note that Alaska and Hawaii have access to standard shipping only, which occasionally might extend delivery timelines. Should you have inquiries, don't hesitate to reach out to us via phone or email.

Regrettably, we do not currently ship to PO boxes or APO/FPO addresses within the United States.

Shipping Options:

- Standard Shipping: $7.50

- Express Shipping: Not available at the moment.

- International Shipping: Shipping costs calculated at checkout.

Standard Shipping:

Following your confirmation email, you can anticipate receiving your order within approximately three to seven business days, excluding holidays. Please bear in mind that for AK & HI, additional transit times may extend to 3 - 10 business days.

Express Shipping:

Upon confirmation, your order should reach you within approximately two to three business days, excluding holidays.

International Shipping:

The shipping cost for international orders will be calculated at checkout. It's important to note that international packages are subject to duties and taxes imposed by the local customs authority. These charges are separate from product and shipping costs, and it is your responsibility to cover them. Duties, customs, and taxes are determined by your country's regulations. Agnes and Amalie do not collect these charges during the order transaction. Kindly consult the local carrier to clarify these charges.

Address Accuracy:

We kindly remind you that Agnes and Amalie cannot be held accountable for orders with incorrect or incomplete shipping addresses. Once our system processes the address information and generates a label, the package is shipped. If an error is identified promptly, contact us immediately via phone or email at support@agnesandamalie.com.

Lost or Stolen Packages:

We regret to inform you that Agnes and Amalie cannot assume responsibility for lost or stolen parcels.

Lost Packages:

While shipment companies make diligent efforts to minimize lost packages, occasional incidents may occur. If you suspect a package is lost, we recommend contacting the carrier to assist in locating it. Though "Track My Package" services are available, they may not always provide precise data. If the carrier's assistance proves futile, kindly email us at support@agnesandamalie.com.

Stolen Packages:

In the unfortunate event that your package is stolen, we urge you to file a police report, as the theft of mail and packages is a punishable offense.